Privacy Policy

At GoComfortAir.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and other contact details
  • Service Information: Details about your HVAC system, service history, and preferences
  • Payment Information: Credit card details and billing information (processed through secure payment systems)
  • Website Usage: IP address, browser type, pages visited, and interaction data

How We Use Your Information

We use your information for the following purposes:

  • Providing HVAC services and customer support
  • Scheduling appointments and service calls
  • Processing payments and maintaining billing records
  • Communicating about services, appointments, and promotions
  • Improving our website and services
  • Complying with legal requirements and regulations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in our operations (under strict confidentiality agreements)
  • When required by law or legal process
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer or merger (with prior notice)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission and storage
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through certified providers

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Request corrections or updates to your information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Request information about how we use and share your data

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.